Terms and Conditions
the following terms & conditions apply to your purchase in our stores
- merchandise may be exchanged within 10 days of purchase in its original condition with tags and packaging intact
- merchandise can be exchanged once only and official invoice must be presented
- items will not be accepted if they have been used, washed, damaged or altered in any ways
- fine jewellery items are not accepted for exchange
- discounted items are not eligible for exchange
- refund and return are not applicable
- kapok limited reserves the right of final decision in case of disputes